Privacy Policy

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Last updated: April 7, 2026

ByteForge Global FZCO ("ByteForge", "we", "our", or "us"), registered at A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and any other information you voluntarily provide when contacting us, submitting a form, or entering into a service agreement.

Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time and date of visits, and referring URLs. This data is collected automatically through cookies and analytics tools.

Communications Data: Records of correspondence when you communicate with us via email, phone, WhatsApp, or any other channel.

Project Data: Information, documents, or materials you share with us as part of a consultancy engagement.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, deliver, and manage the services you have requested; to respond to inquiries, proposals, and communications; to send project updates, invoices, and operational notices; to improve our website, services, and internal processes; to comply with legal and regulatory obligations; to protect the rights, property, or safety of ByteForge, our clients, or the public; and to send marketing communications where you have given consent or where we have a legitimate interest to do so.

3. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract (where processing is necessary to deliver our services); legitimate interests (such as improving our services or communicating with prospects); legal obligation (where required by applicable law); and consent (where you have explicitly agreed to specific processing, such as receiving marketing emails).

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of our website. We use analytics tools (such as Google Analytics) to understand site traffic and user behaviour. These tools may set their own cookies subject to their respective privacy policies.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or delivering services (e.g., cloud hosting providers, analytics platforms, payment processors), subject to confidentiality agreements. We may also disclose information where required by law, court order, or governmental authority.

6. International Data Transfers

ByteForge operates internationally and your data may be processed or stored in countries outside your home jurisdiction, including the UAE, USA, and Pakistan. We take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, satisfy our legal obligations, resolve disputes, and enforce our agreements. Client project data is typically retained for a minimum of five (5) years following project completion, unless a different period is agreed in writing.

8. Your Rights

Depending on your location and applicable law, you may have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your personal data; object to or restrict certain processing activities; withdraw consent at any time where processing is based on consent; and lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at hello@byteforge.com. We will respond within thirty (30) days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

ByteForge Global FZCO
A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Email: hello@byteforge.com
WhatsApp: +971 508 945 608