Last updated: April 7, 2026
ByteForge Global FZCO ("ByteForge", "we", "our", or "us") is a technology consultancy registered at A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE. By engaging our services, accessing our website, or entering into any agreement with us, you ("Client", "you", or "your") agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Services
ByteForge provides technology consultancy services including, but not limited to, web and mobile application development, business automation, data and AI solutions, cloud services, and customer experience design. The specific scope, timeline, and deliverables for each engagement are defined in a separate Statement of Work (SOW) or project agreement signed by both parties.
We reserve the right to refuse service to anyone for any reason at any time. We may also modify, suspend, or discontinue any service without notice.
2. Client Responsibilities
The Client agrees to provide ByteForge with accurate, complete, and timely information, materials, and access necessary to deliver the agreed services. Delays caused by the Client's failure to provide required inputs may result in revised timelines or additional costs, which will be communicated in writing. The Client is responsible for reviewing and approving deliverables within agreed timeframes.
3. Payment Terms
Payment terms are outlined in the applicable SOW or invoice. Unless otherwise agreed in writing, invoices are due within fourteen (14) days of issuance. ByteForge reserves the right to pause or suspend work on any project where payment is overdue. Late payments may be subject to an interest charge of 1.5% per month or the maximum permitted by applicable law, whichever is lower.
All fees are exclusive of applicable taxes, duties, or levies unless explicitly stated otherwise. The Client is responsible for any taxes applicable to the services rendered.
4. Intellectual Property
Upon receipt of full payment, the Client will own all custom work product and deliverables created specifically for them under the applicable SOW, except for any pre-existing intellectual property, third-party tools, open-source components, or ByteForge's proprietary frameworks and methodologies, which remain the exclusive property of their respective owners.
ByteForge retains the right to display the Client's project in its portfolio and marketing materials unless the Client requests confidentiality in writing prior to project commencement.
5. Confidentiality
Both parties agree to keep confidential any proprietary, sensitive, or non-public information shared in the course of the engagement. This obligation survives the termination of any agreement for a period of three (3) years. Neither party shall disclose such information to third parties without prior written consent, except as required by law.
6. Limitation of Liability
To the fullest extent permitted by applicable law, ByteForge's total liability to the Client for any claim arising out of or related to our services shall not exceed the total fees paid by the Client in the three (3) months preceding the claim. ByteForge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
7. Warranties and Disclaimers
ByteForge warrants that services will be performed in a professional and workmanlike manner. We do not guarantee that deliverables will be free of all defects, but we will use commercially reasonable efforts to correct reported issues within an agreed warranty period specified in the SOW. Beyond this warranty period, support and maintenance are subject to separate agreements.
Except as expressly stated, all services are provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Termination
Either party may terminate an engagement by providing thirty (30) days' written notice. In the event of termination, the Client agrees to pay for all work completed up to the termination date, including any non-cancellable expenses incurred on the Client's behalf. ByteForge may terminate immediately if the Client breaches these Terms or any applicable SOW.
9. Force Majeure
Neither party shall be held liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, governmental actions, internet or infrastructure outages, pandemics, or other force majeure events. The affected party will notify the other in writing as soon as reasonably practicable.
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates and the regulations of the Dubai Silicon Oasis Authority. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be referred to the competent courts of Dubai, UAE.
11. Amendments
ByteForge reserves the right to update these Terms and Conditions at any time. Material changes will be communicated via email or website notice with at least fourteen (14) days' prior notice. Continued use of our services after the effective date of changes constitutes acceptance of the revised Terms.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
ByteForge Global FZCO
A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Email: hello@byteforge.com
WhatsApp: +971 508 945 608